Privacy Policy

Latest Version updated: November 2018

By reading and continuing to use this website, you agree to the following conditions of use.

About Big Day Event Tipis

This website is managed by Big Day Event Tipis, Herne Bay, CT6 8DR. If you have any queries

regarding this privacy policy, please contact us at: hello@bigdayevent.co.uk

Disclaimer

Big Day Event Tipis makes every effort to ensure that information on this website is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on information on this site.

Privacy policy

This privacy policy demonstrates the commitment of Big Day Event Tipis to the privacy of your data. We will, as far as possible, safeguard the privacy of your data whilst providing a personalised and valuable service. This privacy policy applies to all information we hold about you or your business/organisation, including “personal data” as defined in the General Data Protection Regulation or any relevant implementation legislation.

If you have any requests concerning information about you or your business/organisation or any queries relating to this privacy policy, please contact us.

Information collected

We may collect and hold the following information about you and your business / organisation:

  • Information about your visit to our website, including details about your computer, your browser and how you use this website. This data is anonymous (please see the Cookie Usage section of this policy);
  • E-mail address, when subscribing to our Newsletter;
  • Name, e-mail address, phone number, event information and any other details you may give us when contacting us via our Contact Forms;
  • Any information (name, e-mail address, contact information, details of enquiry, events details etc.) you send us via e-mail, via phone or via letter;
  • Records of any services we or our partners have provided to you or your company;
  • Any information (name, address, contact details, event address etc.) necessary to provide you with a personalised quote;
  • If you hire a tipi from Big Day Event Tipis, we will also process your payment details to provide you with the services you have agreed to, on top of all the other information you have given us to give you the quote;
  • We will take pictures of the tipi set-up prior and during your event to promote our services on our website and across our social media channels.

If you contact us for any reason, we may retain copies of any letters, emails or online forms.

Why and how we use your data

Under the new General Data Protection Regulation (GDPR), we are required to provide you with the lawful bases under which we are processing your data.

Mailing List:

By signing up to our mailing list you are consenting to the processing of your personal data to send you regular updates about our business, and as such consent is the legal basis being utilised. We will only hold onto your personal data for as long as you stay subscribed to our mailing list.

Contact Form:

By emailing us you are consenting to the processing of your personal data to answer your query, and as such consent is the legal basis being utilised. If you contact us via email, letter or our contact form your information may be held for a longer period of time.

Requesting a quote:

By requesting a quote via our Contact Form, via email or via phone, you are consenting to the processing of your personal data to provide you with a personalised quote for your event. As such, the legal basis for this is consent. We will hold your information as long as is necessary to process your quote, send you the quote, chase the quote and provide you with the services if you agree to the quote.

Hiring a Tipi:

By hiring a tipi from Big Day Event Tipis, it will be necessary for us to collect certain information, including your name, address, contact and payment details, event details, to provide you with the services you require. As such, the legal basis for processing your data is contract. We will retain your name, contact details and event / services details for six years as part of our accounting records. We will not keep your payment details once we have successfully processed your payment.

We will also take pictures of the tipi set-up prior and during your event. These pictures are the property of Big Day Event Tipis and will be used to promote our services across our website and social media channels.

We may use your personal data in order to:

  • Administer our website;
  • Keep our website secure and prevent fraud;
  • Send you newsletters, when you have given us consent to do so;
  • Reply to any enquiry you have sent us via this website, via email, via letter or via phone;
  • Send you non-marketing communications;
  • Provide you with the services you have agreed to.

We will use any picture we take of the tipi set-up prior and during the event to promote our services across our website and social media channels. The picture descriptions might contain the client’s first name, as well as size and location of the event, but we won’t share any other personal details on our website or on social media.

Who we share personal data with and why

We may share your personal data with:

  • our employees, officers, suppliers, business partners and subcontractors in order fulfil any query you have made to us and any service you have agreed to, and to ensure the smooth running of our business;
  • any other official authority, to the extent we are required to do so by the law.

Your Data and your rights

Under the new 2018 GDPR, you have the right to:

  • be informed about how your personal data is being used;
  • access your data and supplementary information;
  • update your data if your information needs to be corrected or updated;
  • delete your data from our records;
  • restrict processing of your personal data;
  • object to the processing of your data.

If you would like to exercise any of your rights, please get in touch with a member of our team on hello@bigdayevent.co.uk

Withdrawing consent

If you wish to unsubscribe from our newsletter, you can update your privacy settings at any time by clicking on the “Unsubscribe” button at the bottom of your newsletter.

Our security and your data

Big Day Event Tipis has appropriate technical and organisational measures in place to protect your data and prevent the loss or misuse of your personal information.

In case of a data protection breach of a nature likely to result in a risk to the rights and freedoms of the individual we will contact the supervisory body within 72 hours and if of a high risk to the individual will contact the individual without undue delay.

Links to third-party websites

Big Day Event Tipis is not responsible for any third-party websites that may be accessed through this website and has no control over their privacy policy.

Big Day Event Tipis does not endorse the content contained in these sites, nor the organisations publishing those sites, and hereby disclaims any responsibility for such content.

Cookie usage policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, smart phone, tablet etc. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task;
  • Recognising that you may already have given a username and password, so you don’t need to do it for every web page requested;
  • Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through the Direct Gov website: browser cookies – what they are and how to manage them.

We use Google Analytics on our website to keep a track of what pages our users are visiting most frequently cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.

The www.bigdayevent.co.uk site uses cookies for collecting non-personal user information from the site. The www.bigdayevent.co.uk site does not collect any information about you except that required for system administration of the website.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website. Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

During your visit to the site you may notice some cookies that are not related to bigdayevent.co.uk. This happens when you visit a page with content embedded from a third party (for example YouTube videos) or use some of the links to social networking sites (e.g. Share This). These websites may place cookies on your computer. You should check these third-party websites’ privacy policies for more information about their cookies if you are concerned about this.

Make a complaint

If you are unhappy with how we have processed your information, please contact our office in the first instance. If you are still not happy with the outcome you have the right to complain to the supervisory body who can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF; www.ico.org.uk; Tel. 0303 123 1113.

Copyright

All rights in the design, text, graphics and other material on the website is copyright of Big Day Event Tipis or other third parties. Should you wish to reproduce any of the information or alter, modify or distribute it, please contact us.

Reviewing the Policy

We review and update regularly this privacy policy to remain compliant with any General Data Protection Regulation updates.